Contact
Write to support@amodb.dev for anything about your account, keys, payments, errors or the data. One address covers support, billing, privacy and abuse reports. Include your account email and, for API problems, the request path without your key, the UTC time and the HTTP status. Never send your full API key.
support@amodb.dev is the one address for support, billing, privacy requests, data corrections and abuse reports.
What to include
| Topic | Details that help |
|---|---|
| API errors | Request path and query without the key, time in UTC, HTTP status, response body |
| Keys | Your account email and the key label or its first 8 characters |
| Billing | Your account email and the order id from Account, then Billing |
| Data corrections | The endpoint and id, the field, the wrong value and the right one with a source |
| Privacy | Your account email and what you want to see, change or delete |
Do not send your full API key or your password. We never ask for them.
Before you write
- Check status for the health endpoint and the signs of an incident.
- Check errors for what each
status_codemeans. - Check rate limits if you see HTTP 429.
Operator
- Name
- amodb
- Country
- Moldova
- support@amodb.dev